Privacy policy

Personal Data Protection Policy

As part of its business activities, BLACHERE ILLUMINATION (hereinafter referred to as “BLACHERE ILLUMINATION”) processes personal data. In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Law No. 78-17 of 6 January 1978, BLACHERE ILLUMINATION is committed to processing and protecting your personal data to the best of its ability.

 

WHAT PERSONAL DATA IS INVOLVED?

In any case, BLACHERE ILLUMINATION recommends not transmitting personal data within the free field or download areas.

 

Data collected automatically:

Visit the website

When you connect to the Site, your IP address, your connection data (date and time of your visit to the site) and your browsing data (pages visited) are automatically collected simply by virtue of your actions on the site.

 

Data you provide us:

Customer Account Creation

First name, Last name, Email, Postal address, Phone number

 

The contact form

First name, Last name, Email, Phone number

 

Newsletter signup

First name, Last name, Email

 

Request for cancellation or warranty claim

You can unsubscribe and request the removal of your personal data at any time from your customer account or by contacting us at: marketing@blachere-illumination.co.uk

 

THE PURPOSE OF THE COLLECTION OF PERSONAL DATA  BY BLACHERE ILLUMINATION

The collection of this data is essential for BLACHERE ILLUMINATION in order to:

  • managing the BLACHERE ILLUMINATION – Customer relationship (creation of customer account, execution of the order by BLACHERE ILLUMINATION, withdrawal, guarantee);
  • sending information about BLACHERE ILLUMINATION’s activities – newsletter subscription;
  • the development of website visit statistics;
  • Marketing operation – prospecting – competitions

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA CARRIED OUT BY BLACHERE ILLUMINATION

The processing of personal data implemented is based on the following legal grounds:

– the execution of pre-contractual measures or of the contract when it implements processing for the purpose of managing the BLACHERE ILLUMINATION – Client relationship.

– the legitimate interest pursued by the company BLACHERE ILLUMINATION when it pursues the following purposes: prospecting and animation; statistics; marketing operation (SMS, Telephone, emails);

– your consent, in particular for subscribing to the newsletter.

– compliance with legal and regulatory obligations when implementing processing for the purposes of: invoicing; accounting; prevention of money laundering and terrorist financing and the fight against corruption.

 

TRANSMISSION OF DATA TO THIRD PARTIES

In the context of processing your personal data, in order to fulfil the aforementioned purposes, we disclose your personal data only to:

  • members of the BLACHERE ILLUMINATION team who have a legitimate interest;
  • Service providers and subcontractors performing services on our behalf that are essential for processing your order (e.g., hosting provider, carrier). They operate in accordance with our instructions and therefore in compliance with personal data legislation.
  • state authorities in cases where the law requires it;

At no time will your personal data be sold.  BLACHERE ILLUMINATION refuses to sell the personal data to which it has access to third-party commercial companies.

 

DATA SECURITY

BLACHERE ILLUMINATION secures the website accessible via the address https://www.blachere-illumination.co.uk/ and its computer system by technical and organizational measures adapted to the types of data collected, in order to best guarantee the security of your data and the absence of access by unauthorized persons.

Furthermore, within the company BLACHERE ILLUMINATION, only those who have a legitimate interest in accessing your data have “effective access”.

Similarly, our subcontractors operate in accordance with our instructions and therefore in compliance with personal data legislation.

Finally, your data is hosted in the European Union and is never transferred outside the European Union.

 

RIGHTS OF THE PERSON CONCERNED

Any person affected by one of our data processing activities has the following rights:

Right of access to, rectification, inquiry, objection, limitation, portability, and erasure of data concerning them.

You can exercise your rights by contacting us by mail at the following address: BLACHERE ILLUMINATION UK – GDPR Department, Unit O, Baird Road, Eastfield Industrial Estate, Glenrothes, Fife, KY7 4PA.

To be processed by BLACHERE ILLUMINATION, your request must include your full name(s), email or postal address, a copy of your ID (to prevent identity theft; the copy will be destroyed immediately after identity verification), and a clear description of your request. BLACHERE ILLUMINATION will give it their full attention and respond within one month.

These persons also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data based on the legitimate interest of BLACHERE ILLUMINATION or their consent, as well as the right to object to commercial prospecting.

 

COOKIES

A cookie is a temporary file that is downloaded to the user’s computer or smartphone when they visit the Site. Cookies allow, in particular, the storage and retrieval of information about the user’s browsing habits or their device, and then, based on this information, the recognition of the user.

The Site uses two types of cookies  :

  • cookies whose sole purpose is to facilitate
  • Regarding the user’s navigation on the Site, information for the user is provided through these legal notices. They are strictly necessary for the operation of the Site and, in particular, for placing orders.

 

These cookies are as follows:

Cookie name Duration objective
Google Analytics 26 months Website audience statistics processing
Pixel Meta 13 months User tracking for marketing purposes

 

  • Cookies used to analyze user navigation: Google Analytics

These cookies require the user’s consent before being implemented. A banner requesting user consent is displayed on the website.

The user can at any time modify the settings of their internet browser in order to allow, block or delete said cookies or select their choices within said banner.

However, the user understands that blocking cookies may reduce the Site’s performance. The user can access the list of cookies, their retention period, and their purpose via the banner. It should be noted that these cookies are stored for a maximum of 13 months from the date of the user’s acceptance.

 

In general, cookies can be blocked via browser settings as follows:

How to block cookies?

In Chrome:

Menu > Settings > Show advanced settings (located at the bottom of the page).

Next, click on the Content Settings button, then check the Block third-party cookies and site data box, and finally click OK to confirm your choice.

 

In the Firefox browser:

Menu > Options > “Privacy” tab

Set the “Retention Rules” menu to “Use custom settings for history”.

Finally, uncheck the “Accept third-party cookies” box.

 

In Internet Explorer:

Menu > Internet Options > “Privacy” tab and click the Advanced button to bring up the Advanced Privacy Settings window.

Next, check the box “Ignore automatic cookie management”, then select “Reject” in the “Third-party cookies” column.

 

CHANGE TO THE PRIVACY POLICY

The Privacy Policy may be modified at any time by BLACHERE ILLUMINATION to incorporate, on the one hand, any applicable legislative or jurisprudential changes and, on the other hand, any technical or technological developments improving the Site and impacting the collection of personal data and/or cookies.

 

Date of last update: 15/10/2024

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